What's New

COURT APPROVED PROTOCOL FOR ESTATE PAYMENTS OF $50,000 OR LESS – AUGUST 2025 NEW

 

The Courts in British Columbia and Ontario have approved a protocol providing guidance to the Administrator for payments of $50,000 or less to certain estates. This Court Approved Protocol (CAP) is now in effect for all provinces and territories except Quebec, as the law is different in Quebec*.

 

You may review the protocol and find more information here.

 

*Payments to estates of Approved class members from Quebec are subject to a different protocol already in force and approved by the Superior court of Quebec.

 

 

POTENTIAL CANADA POST MAIL SERVICE DISRUPTION

 

Due to work relation problems at Canada Post, mail service disruption could be experienced and is out of our control.

 

What You Can Do:

Set Up Direct Deposit: To avoid payment delays, we strongly recommend setting up direct deposit with the Claims Centre. This ensures payments are transferred directly to your bank account and are not impacted by postal service disruptions. Please note, however, that some claims may not be eligible for direct deposit.

 

Submit Forms or Documents: If you need to submit forms or documentation, we encourage you to send them by fax at (613) 569-1763 or email at info@hepc8690.ca to avoid any processing delay

 

For official updates on the potential disruption, please visit the Canada Post website.

 

For further inquires, you may contact the Administrator by email at info@hepc8690.ca or via the toll-free at 1-877-434-0944. Business hours are from 8:30 am to 4:30 pm, Eastern Time, Monday to Friday.

 

 

COURT-APPROVED PROTOCOL LIMITS CLAIMS FOR FAMILY MEMBERS ATTENDING HCV MEDICAL APPOINTMENTS – SEPT 2024

The Courts have recently approved a protocol that limits the claims for a family member attending a medical appointment with an HCV Infected Person.  The benefit will now only be payable for certain types and number of medical appointments based on the disease level of the HCV Infected Person. You may review the protocol and get more information here.

 


IMPLEMENTATION OF THE FOUR HCV SPECIAL DISTRIBUTION BENEFITS – 2023

The Administrator has issued the vast majority of the retroactive payments for the 2019 Special Distribution Benefits in September 2023. Payments might not however be made where the Administrator does not have current contact information for the recipient or, in some cases, the name and contact information for an executor of the estate.

If you or someone in your family did not receive an expected payment in the timeframe indicated herein, please complete the Address Change Request Form on this website or contact the Administrator to ensure it has accurate contact information.

 

You may contact the Administrator by email at info@hepc8690.ca or via the toll-free at 1-877-434-0944. Business hours are from 8:30 am to 4:30 pm, Eastern Time, Monday to Friday.



TEMPORARY RELIEF FROM DEADLINES DURING THE COVID-19 PANDEMIC TO END – 2023

 

The Court-approved Protocol permitting claimants to request an extension of time to take steps they were unable to complete after March 16, 2020 because they were adversely affected by the COVID-19 pandemic has ceased to be in force and effect on and after August 1, 2023.

 

The orders/judgment of the Courts rescinding the Protocol may be reviewed here: Ontario, British Columbia, Quebec

 

 

FOR FURTHER DETAILS, VISIT HEPC8690.CA

The terms of the HCV Late Claims Benefit Plan shall govern the claims process and can be found here